Term and Conditions

1. User Access and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during registration and checkout.
• Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
• Maintain the confidentiality of your account information and be responsible for all activities under your account.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color or size may occur due to different screen settings. If you have any questions about a product, please contact us before purchasing.

Our products include but are not limited to:

• A-Z Perennials
• A-Z Shrubs
• Automatic Watering Systems
• Bamboos & Grasses
• Children’s Tools
• Climbers
• Conifers
• Connectors & Accessories
• Cutting Tools
• Digging Tools
• Eco Friendly Pots
• Garden Features
• Garden Hoses & Reels
• Garden Ornaments
• Garden Paint & Fence Treatments
• Garden Tools

3. Order and Payment Terms

When you place an order, you agree to:

• Provide accurate payment information.
• Pay the total amount including shipping fees, if applicable.
• Accept that orders are processed within 1-2 business days after payment confirmation.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4. Shipping and Delivery

We offer two shipping options:

• Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS with an estimated delivery time of 15-25 business days after dispatch.

We ship globally, excluding certain remote areas and parts of Asia. If you are unsure whether we deliver to your location, please contact us at [email protected].

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward returns and exchanges process.

To be eligible for a return or exchange, the item must meet the following criteria:

• Unused and in the same condition as when you received it.
• In its original packaging, including all tags and labels.
• Returned within 15 days of receiving the item.

Non-Returnable Items:

• Eco Friendly Pots: Once used, these pots cannot be returned due to their eco-friendly materials.
• Garden Paint & Fence Treatments: These products are non-returnable once opened or used.

For more details on the return and exchange process, please refer to our Shipping & Returns Policy.

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Outdoor Gardening Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Liability Limitations

Outdoor Gardening Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.

8. Contact Information

If you have any questions or need assistance, please contact us at:

Email: [email protected]

Address: 12816 West 65th Way, Arvada, US 80004

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.